YouCount is dedicated to safeguarding personal privacy and considers itself accountable for all personal information under its control. This Privacy Statement is intended to demonstrate YouCount’s commitment to providing an open and transparent privacy policy to help inform our partners and the public about how we may collect, use, or disclose the personal information they choose to share with us.
To run our service and show you relevant content we need to know a little bit about you and your interests. Here we outline what information YouCount.ca collects, how we use it, but most importantly, how we protect it.
We mainly collect information about your contact details including thoughts, issues, feedback etc. about all Users. However, there may be circumstances where we may collect other personal information either directly from you, or as a result of Users using our sites and Services. The information collected will vary but may not be limited to the following:
● Your name
● Email address
● Phone number
● Your IP address
● Other unique ID numbers
● Social network account IDs
● Physical address, postal code, or other locational attribute
● Demographic information such as age, gender, etc.
● Information about your preferences
● Your recorded thoughts, ideas, opinions, etc., as expressed by you.
If you provide us with information directly, we may use that information to invite you to participate in events or trade promotions which we think could be of interest to you. That information may be used in an aggregate form to help improve our services.
We may also collect non-personal information about individuals such as information regarding the use of mobile devices, computers, operating systems, networks and browsers. This may include IP addresses. Where non-personal information is collected, the Personal Information Protection Act (British Columbia) does not apply.
Personal information may be collected in a range of ways, including, but without limitation, to when:
● you register your details on our sites or subscribe for our services;
● you make an enquiry with us or contact us in any way;
● you request information from us;
● you submit comments to us;
● a User accesses certain parts of the Sites or certain Services and we require the User to provide details to permit access;
● Users access the Services through the Internet and we collect information using cookies;
● information is provided to us by Users, which is stored by us as part of our Services;
● information is otherwise provided to us about individuals associated with the Services we provide; and
● Users visit parts of our sites. Your visit may automatically provide us with data about your computer, such as your IP (Internet Protocol) address, browser type, operating system, domain name, access times, and referring web site addresses. We use this automated data to obtain general statistics regarding the use of our Sites and its specific sections and to evaluate how our visitors use and navigate our Sites on an aggregate basis.
Some of the above information is collected directly from individuals using our sites and Services. We may also collect your personal information from third parties, including other Users, service providers, contractors, agents, related bodies, corporate and affiliated companies. If they give us your personal information, we will rely on them to tell you that they are giving your personal information to us, and to make you aware of this privacy policy. If you do not provide us with your personal information, or we are unable to collect your personal information, we may not be able to properly provide you or other Users with our Services, or provide you with access to certain information or material.
The type of personal information we collect on our sites depends on how you use it. If you merely visit and browse through our Sites, you will not be required to provide us with any personal information unless you make an enquiry about our services, or engage in another activity which results in the collection of your personal information. However, upon your visit to our sites, our host may record your server address, the date and time of your visit and the pages viewed. This information may be collected using cookies (see our Cookie policy for more information).
Personal information provided to YouCount is used only to deliver services and complete event registrations, and to keep interested individuals informed of YouCount news and events. Information is retained only for the length of time necessary to fulfill established business needs for that information (e.g. for further correspondence, auditing).
We contract with third-party service providers and use some third-party design assets, software, or plugins to run the Sites and deliver our services to you. Circumstances may also arise in which we may become compelled to share data with others.
Third-Party Service Providers - We use third-party services and analytics providers in relation to some of our websites features, internal communications, and to process payments and receive payments. We may share Your information with service providers that perform services on our behalf and under our instructions. We do not authorize these providers to use or disclose the information except as necessary to perform services on our behalf or obey legal requirements.
a. Third-Party Sites - We are not responsible for the content and privacy policies offered by other websites that may be linked on our Sites. We may collect information regarding your use of Third-Party Sites within groups, pages, or sections administered by us, our agents, employees, or affiliates.
b. Third-Party Plugins, Design Assets, and Content - We rely on some third-party providers to offer users features such as simplified sharing of our content, to serve design assets such as fonts or media on our sites, and district mapping. These providers may independently collect data about Your hardware, user-agent information, and connectivity data.
Some users are invited to research panels, and if you accept a research panel invitation your reactions and private notes on legislation will be shared with the panel’s administrator, as disclosed at the time you accept the invitation.
User’s Ability to Correct/Modify Data - Users may modify, amend, correct, and otherwise change data reported to Us via the User Portal available once the User has logged into the Sites or request deletion thereof by visiting YouCount.ca/User-Portal and submitting a request to Us.
Opting Out - By registering for our Sites or signing up for our Services, including updates on legislation, You understand and acknowledge that You will, from time to time, receive emails and email notifications from us as part of our Service. You may Opt Out of receiving those messages by modifying your settings.
Cookies - We use Cookies, small digital files stored on your device and maintained by your browser, to learn how often users visit our Sites, to provide them with the ability to login automatically, and to identify when users are logged in in order to personalize their experience.
Social Login, Analytics, and Ad Providers - At the option of the User, we offer social login capability through different social media platforms and these providers may independently collect data about our User’s hardware, user-agent information, and connectivity data, or place cookies on your device.
GLOCAL makes all commercially reasonable efforts to ensure that personal information collected is protected against loss and unauthorized access. These safeguards apply to both electronic and hard copy forms of information. All electronic information is protected by standard information technology security techniques, such as firewalls and password protection.
If you wish to request a copy of your personal information that is held in our records, or ensure the accuracy of your personal information by notifying us of any changes, please send a written request to our Privacy Officer. We will endeavour to process the request in a timely manner.
Changes to Privacy Statement- YouCount reserves the right to make minor modifications to this Privacy Statement in the interest of further enhancing the protection of personal information. If any substantial changes are made, YouCount will post a notice on the sites.
Users may visit YouCount.ca/contact and ask Us any question/inquires about our policies.